Media library and storage
The media library holds every image and video your workspace uploads, from the app, the API or an agent. The free plan includes 2 GB of storage, and after a wallet top-up you can go past it, paying for each extra GB from your wallet.
Every file you attach to a post goes into the media library, so you can reuse it in later posts. Open it from Media in the menu, or from Insert Media in the composer.
How do I upload media?#
- Choose Media in the menu.
- Choose Upload and pick one or more files, or drag them onto the page.
- The files appear in the library, newest first.
In the composer, choose Insert Media, then Upload in the Media Library window, or drop files onto the editor. Use Search by file name to find an older file.
Which files and sizes are accepted?#
| Type | Formats | Largest file in the app |
|---|---|---|
| Images | JPEG, PNG, GIF, WebP and other common formats | 30 MB |
| Video | MP4 | 1 GB |
Uploads through the public API or an agent accept images up to 10 MB and MP4 video up to 1 GB. Each network has its own limits on top of these, for example Facebook Page photos must be under 4 MB. See the channels overview.
How much storage do I have?#
Storage belongs to the workspace and is the total size of the files in its media library.
- Free plan: 2 GB, with no card needed.
- Free plan after a wallet top-up: the first 2 GB stay free. Beyond that there is no fixed limit. Each started GB above the free amount is charged once from your wallet, when an upload first needs it.
- Paid plans: the storage that comes with the plan.
The current price per GB is on the live prices page, under Storage.
What happens when storage is full?#
On the free plan without a top-up, an upload that would go over 2 GB is refused with: "Your media library is full. Delete files you no longer need, or upgrade for more storage."
To make room, either:
- Delete files you no longer need, or
- Top up your wallet, so uploads past 2 GB are paid per GB.
After a top-up, an upload that needs a new GB is paid for before the file is stored. If your balance cannot cover it and auto top-up cannot refill it, the upload is refused with "Not enough credits to store this file. Top up to upload it." and nothing is charged.
How do I delete media?#
- Choose Media in the menu.
- Hover the file and click the delete mark in its corner.
- Confirm when Studio asks.
Agents can delete media with the deleteMediaTool.
Frequently asked questions
- Does deleting files give me credits back?
No. Deleting frees space, but a GB you have paid for stays paid for. New uploads fill that space again before another GB is charged.
- Is storage shared by my team?
Yes. Storage belongs to the workspace, so every member's uploads count towards the same total.
- What happens to my files if a paid plan ends?
The workspace returns to the free plan and its 2 GB limit. Files above it stay, but you cannot upload more until you are under the limit or have topped up your wallet.
- Can my agent upload files?
Yes. Agents upload through the MCP tools, from a file, a link or a public URL, into the same library. In Claude you need to allow Studio's file domains first. See Connect Claude.